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This is how you can get your Ola Money back for a Bad Share Match.

Did it took forever to reach your office thanks to amazing Ola Share Algorithm? Did you just spend hours picking up and dropping people all over the city? We can’t get your time back but this neat tip can help you get some money back.

Here is how it works,

Once your Ola share ride ends, click on “Your Rides” in menu and choose the ride which you think took much more time than it should have.

Click on Support 

 

Choose Too far co-passenger pickup/drop.

 

 

There are several options which follow, choose the one which seems relevant in your case

 

 

and Voila!

 

 

 

So after end of a terrible ride you would at least get something back!

Ola’s Share Algorithm is not customer friendly, as per my understanding speaking to Ola Share representative, the main criteria for pickup match is just that it should be within 5km. It doesn’t matter to the algorithm if it’s in opposite directions or forces you to go through a heavy traffic area. I hope Ola works on improving its algorithm.

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